So here’s a newsflash – hostgator are a terrible company. There was a time when they were good, when I would have happily endorsed them. That time is not now.
A few months ago they announced to me that they would be changing the way my hosting package with them worked. This wouldn’t be so bad if they moved me to an equivalent sized service, but instead they downgraded me and said that to ‘upgrade’ to what I had would be $140 dollars a month extra.
They also appear to have fired a massive amount of their staff as it took 7 hours for them to email be back and I had to wait 25 minutes to IM tech support (used to be 30 minutes for a reply and a 3 minute wait to IM).
Many of you may remember similar issues with the main site a couple of months ago.
So here’s what’s happening right now :
– Hostgator is choking the amount of people who can access the members section at any one time.
– I am angry
– I am upgrading to their $140 a month plan for 1 month, then cancelling my account. I shall integrate everything with my dreamhost account as soon as I can, which currently hosts the main free site.
– The upgrade could take 24 to 72 hours.
NOTE : if you keep refreshing the members area, you should get through eventually! Keep trying and you may have some luck.
UPDATE : If I upgrade through hostgator, I also have to install all my own server software. What the hell?!!
I am also talking with epoch right now about the possibility of transferring the members area to the main one, rather than having it on vdg-offsite.com
My deepest apologies for any issues members are having, but know that I am just as frustrated and angry as you are right now.